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Q. How does bumperbid works
A. Bumperbid have comeup with a unique system where the person who Bids for the maximum number of times for that particular Auction, is the winner as they have invested maximum funds. There is no fixed closing time and timers which keeps on re-setting on other Auction sites and confuse Bidders, who do not know when this Auction is going to be over, they are playing blind. We have come up with very transparent system where all the Auctions will close with maximum 25% of MRP. So all the players can plan their bids and purchase bids in advance. Each bids costs maximum Rs 20/- and the Bidbar goes up by one point , this progress of bidbar can be observed on your screen so that you can know the progress and the latest bidder name is flashed as each bid is received.
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Q. What percentage of the retail price can I expect to pay for an item at an auction?
A. NONE of the auctions at Bumperbid will auction for more than 25% of retail price. However, BumperBid does reserve the right to sell any/ all item(s) for anything between 1% and 25% of retail price. BumperBid also reserves the right to revise this percentage (downwards only), during the course of an auction.
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Q. In what condition are the items and what warranties apply?
A. Items Auctioned at BumperBid are, without exception, brand new and in their original packaging (except in the case of vehicles etc). Only manufacturers’ warranties apply, unless otherwise specified.
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Q. Do I need to register at BumperBid in order to bid?
A. YES
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Q. Can I use (mobile text) to bid?
A. Not at the moment, but do check back in a while.
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Q. Am I eligible to bid?
A. Yes, as long as you meet the following criteria: You are over the age of 18 You have registered at BumperBid You have purchased bid pack.
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Q. Can I register multiple times using different user names?
A. No.
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Q. What is a ‘bid increment’ and is it the same for all items?
A. No.
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Q. What is a ‘bid cost’ and is it the same for all items?
A. each bid will cost maximum Rs 20 and is same for all items.
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Q. What if I do not win? Is my bid cost refunded?
A. No.
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Q. Who is the winner in case of a tie between two or more bidders at an auction?
A. The winner is the one who started bidding first.
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Q. When can the winner expect the item to be delivered?
A. Items will be delivered within 15 working days after receipt of payment.
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Q. What are the obligations of a winner?
A. To pay VAT and Postage and claim the won item within 5 working days.
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Q. Are my consumer rights affected in any way?
A. No.
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Q. How to register on Bumperbid?
A. You can register as long as you have valid address and mobile number.
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Q. Postage & packing charges?
A. It will depend on Item won and will be informed to the winner.
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Q. What is the cost of each bid?
A. Maximum cost is Rs 20/-
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Q. Can I increase the bid amount?
A. No it is fixed.
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Q. How can I buy Bidpacks?
A. You can buy bidpacks by cash card, internet banking or COD.
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Q. What is the validity of bids?
A. All bids are valid for 12 months from the date of purchase, only free or promotional bids are valid for 30 days from the date of issue.
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Q. Can I get refund of purchased bids.
A. you can get refund of unused credits if you ask for within 30 days of purchase.
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Q. How secure are Payment systems?
A. It is secured by SSL for your peace of mind.
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Q. Do you store my card details?
A. We do not store any card details.
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Q. When do I need to pay after winning?
A. Within 5 working days.
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Q. How long does it take to get delivery?
A. Within 15 working days normally.
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Q. What is the cost of delivery?
A. We will inform you about delivery charges separately.
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Q. Damaged or Faulty product?
A. Please contact us within 7 working days from receipt of goods as we cannot accept responsibility after 7 days.
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Q. How can I improve my chances of winning?
A. Before you start bidding, please read FAQ, T&C and How it works section so that you are clear about the process as it will help you to win products if you start bidding early on that Auction.
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Q. How to be a safe bidder?
A. Please bid in a responsible way and not buy too many bids without planning. When using Autobid, make sure you are having enough bids to set autobid function.
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Q. How do I contact Bumperbid?
A. contact us at support@bumperbidindia.com
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Q. Auction limit for winners?
A. To give fair chance to all players, we have set a limit of maximum 15 products any player can win each month.
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Q. Can I return the product I have won?
A. Yes you can as long as you inform us within 7 working days.
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Q. Can I bid on auctions at night?
A. You can bid anytime
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Q. Can I bid for multiple products at the same time?
A. Yes you can , there is no limit.
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Q. Product warranty?
A. All products come with manufacturers warranty.
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Q. Products:
A. We offer Brand new products in its Original packaging.
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Q. What happens if I win an auction and subsequently I am unable to pay for the item I have won?
A. We will not be able to refund you any bids you have spent and you will not be able to claim the product any longer.
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Q. What are the obligations of BumperBid after the winner is declared?
A. Bumperbid will inform you by mail and send Invoice . Once you have paid , product will be despatched within 15 working days.
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Q. What happens if an item being auctioned does not meet the minimum of % of the retail price?
A. items will be live for 180 days and after that it will become stale and the bid amount will be credited.
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Q. How is a winner declared?
A. Person who bids the maximum number of time for that auction is the winner.
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Q. When does an auction end?
A. Within 25% of MRP.
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Q. How do I pay for the item(s) that I have won?
A. You can pay online or cash on delivery.
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Q. How do I benefit from bidding at BumperBid?
A. There are three ways in which the bidder benefits from bidding: a) We are absolutely transparent in the way the auctions take place. There are no ambiguities regarding the rules of the game, or the operational aspects of the site. b) We do not charge additional cost to the winner, they only pay VAT and postage. c) Unlike typical websites , we do not have timers which keeps on resetting and bidders are in dark about ending of auctions, we will end all auctions within 25% of MRP